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Messaging Terms & Conditions

Last Updated: January 2025

SMS Messaging Agreement

You agree to receive informational messages (appointment reminders, account notifications, etc.) from Halo-Rx Meds. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at support@halo-rxmeds.com. You can opt out at any time by replying STOP.

1. Program Description

By providing your mobile phone number and consenting to receive text messages from Halo-Rx Meds, you agree to receive informational SMS messages including but not limited to:

  • Appointment reminders and confirmations
  • Prescription status updates
  • Account notifications and security alerts
  • Treatment progress updates
  • Important health information related to your care
  • Service updates and announcements

2. Message Frequency

Message frequency varies depending on your account activity and treatment plan. You may receive anywhere from 1-10 messages per month. We will never send marketing or promotional messages without your explicit consent.

3. Cost and Charges

Message and data rates may apply based on your mobile carrier's plan. Halo-Rx Meds does not charge for text messages, but your carrier may charge you for messages sent and received. Please contact your mobile carrier for details about your messaging plan.

4. Supported Carriers

Our SMS service is available on major U.S. carriers including:

AT&T, T-Mobile, Verizon, Sprint, Boost Mobile, Cricket Wireless, MetroPCS, U.S. Cellular, Virgin Mobile, and other major carriers. Carrier coverage may vary.

5. How to Get Help

If you need assistance with our SMS program, you can:

6. How to Opt Out

You can opt out of receiving text messages at any time by:

  • Replying STOP to any message
  • Updating your communication preferences in your account settings
  • Contacting us at support@halo-rxmeds.com

After opting out, you will receive one final confirmation message. Please note that opting out of text messages may affect your ability to receive important appointment reminders and account notifications.

7. Privacy and Data Protection

Your mobile phone number and message data are protected according to our Mobile SMS Messaging Privacy Policy and our general Privacy Policy. We will never share your mobile number with third parties for marketing purposes.

8. Terms Modifications

Halo-Rx Meds reserves the right to modify these terms at any time. We will notify you of any material changes via text message or email. Your continued participation in the SMS program after changes are made constitutes acceptance of the modified terms.

9. Compliance

Our SMS program complies with the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and all applicable federal and state regulations regarding text messaging.

10. Contact Information

For questions about our SMS program, please contact:

Halo-Rx Meds

Email: support@halo-rxmeds.com

Website: halo-rxmeds.com